Kontakty

If you have any questions regarding products, orders, returns or claims, you can contact our customer service department:

Mon – Fri 8:00 – 15:30

tel: +420 603 84 88 64
tel: +420 603 54 46 60
e-mail: info@prohackovani.cz

FB: facebook.com/www.prohackovani.cz
IG: instagram.com/prohackovani.cz/

Return / complaint shipping address for our customers:

Pro Háčkování s.r.o.
T. G. Masaryka 1148
Kostelec nad Labem 27713
Czech Republic

PAYMENTS

For payments in CZK, please use:
Account number: 2301282389 / 2010 (Fio Banka)

For payments in EUR, please use:
IBAN: CZ94 2010 0000 0028 0130 8733
BIC / SWIFT: FIOBCZPPXXX

Registered office & billing address:

(for billing purposes only – not a contact or delivery address)

Pro Háčkování s.r.o.
Nad Hřištěm 132
250 63 Nová Ves, Czech Republic
Company ID (IČ): 06397697
VAT ID (DIČ): CZ06397697

Central warehouse:

Masarykova 125
250 88 Čelákovice
Czech Republic

This is the warehouse from which all e-shop orders are processed and dispatched.
The premises are not open to the public and orders cannot be collected here.
This address is intended for suppliers only.

Store (brick-and-mortar shop):

T. G. Masaryka 1148
Kostelec nad Labem 27713
tel.: +420 733 525 636
e-mail: info@prohackovani.cz

The store operates independently and also serves as a pickup point for orders from www.prohackovani.cz.
(The original e-shop warehouse has been moved to the new address in Čelákovice.)

Store opening hours:

Monday: 9:30–12:00 / 12:30–17:30
Tuesday: 9:30–12:00 / 12:30–17:30
Wednesday: 9:30–12:00 / 12:30–17:30
Thursday: 9:30–12:00 / 12:30–17:30
Friday: 9:30–12:00 / 12:30–17:30

Saturday, Sunday & public holidays – closed